Terms Of Use | Conslines | Inmate Calls | Lowest prices on Inmate Calls

Terms Of Use


Customer will be required to pay for all usages of this service. Customer also agrees not to use service for any unlawful or abusive purpose or in such a way as to create damage or risk to Conslines reputation, employees, facilities, third parties or to the public in general. Customer has no proprietary or ownership rights to or interest in a specific telephone line, telephone number or telephone numbers (“Number”) assigned to you by Conslines and the number is not portable to any other service provider. Customer may not program the number into any equipment or infrastructure in or on which the number is intended or used as the origination or destination of a communication other than the ring location that was authorized by Conslines. Conslines reserve the right to provide service to those who attempt to make any damage to our company, system, or employees.
Customer is responsible to know the rules of the facility where he/she wants to receive the calls from, there are some restrictions or rules to call outside of the facility. Conslines is not responsible to know the rules of the facilities. Conslines provides the service outside of the facility as a long distance provider. Customer is responsible to inform Conslines if the inmate is transferred to a new facility to transfer the service.
Customer is responsible to known the local rates for the prison/jail requested. Conslines does not know the local rate of every prison or jail. Conslines is non responsible if jail denies the privilege of inmates to make calls, Conslines is non responsible if jail call provider denied to send the calls to Conslines telephone number.
Conslines is a service provider that offers access to, and use of, certain applications including its web page and telephone number(s) to the city/state/county/ and/or country in which the customer wishes to set up his/her account under the terms and conditions set forth in this agreement.
Now therefore, in consideration of the mutual covenant(s) and agreements hereinafter set forth and for other good and valuable consideration, customer and Conslines agree to the foregoing as follows:
-By activating your account we understand that you have read and accepted the terms and conditions of this contract. It is the subscriber(s) responsibility to review the terms clearly posted on the company website to be aware of any changes made. Claim for failure to know these terms will not be acceptable in any way, shape, or form, since they are public places with free internet access. Conslines does not use paper for “statement” or “terms of use”. terms of use are permanently in our web page.

A fair usage policy applies to the Unlimited Plans , if this minutes are reached your plan will be suspended until you renew your plan again or pay the cost of the month.


The term of this agreement is a month to month contract or 30 days with automatic renewal; The term of the service shall continue for as long as the subscriber continues to replenish their account for as many months thereafter as said subscriber decides to continue service. The agreement is only with the buyer, the account is non-transferable. Customer needs to add funds to the account every 30 days to keep account active. Customer can cancel the service at any time.

Customer authorize Conslines to charge every month their credit card for the monthly plan this funds will replenish the account, the amount will depend on the chosen plan by the customer. Even if the Subscriber does not receive calls, the monthly fee will be charged if the account is open. Cancel 1 day before the next billing date to avoid unwanted charges.


Promotion funds are not refundable they must be used for calls only. A customer cannot request the promotion funds refund by money, shape or any form.

Taxes are included in Conslines prices .


Subscriber is free to cancel service with Conslines at any time, there is no cancellation fee. To cancel your account send us email to info@conslines.com

Additional fee may apply to reactivate a cancelled account.


No refund, just like any service you purchase, regardless if there is activity on the account or not, you are responsible for pay the service.


We take online fraud very seriously if a customer commit fraud to us and dispute the payment we will charge a dispute fee of $100 processing fee for each dispute, and we will send you to collection and report you for fraud. In order to avoid the $100 fee we encourage to CONTACT US and try to find a solution. It is important to know we recorded your purchase steps, we recorded all your information IP address, Search engine (Safari, Chrome, Firefox, etc) and device used to make the purchase.

If for some reason you feel you need to dispute a payment please contact us immediately at info@conslines.com we will work with you to find a solution.


It is up to the customer to determine if this system is the correct way for him /her to save money in their calls. Conslines is a long distance provider not facility collect call provider. Customer is responsible to know the rules to receive collect calls from the inmate facility and to pay facility fees.

Conslines is not responsible if the jail (prison, correctional, facility etc) does not allow or want to provide service to our customer using our number. Conslines is not responsible for not completed calls due to any natural disaster like fires, earthquakes or similar, due to any natural or technical difficulties in the facilities.

Except as otherwise set forth herein, Conslines makes no representations of warranties, whether expressed, implied or statutory regarding or relating to the Service and/or access to the use of the telephone line service provider to the customer under this agreement. Conslines specifically disclaims any and all implied warranties of merchant ability, fitness for a particular purpose and non-infringement.


Conslines liability under this agreement for any direct damages of any kind will not exceed an amount equal to the amount paid by customer to Conslines starting on the date that the liability to customer accrues. In no event shall Conslines be liable for incidental or consequential damages or lost profits.


Customer agrees to indemnify, defend, and hold Conslines harmless. Its managers, directors, employees, independent contractors, and agents, and defend any action brought against same with respect to any claim, demand, cause of action, debt or liability including reasonable attorney’s fees, to the extent that such action is based upon a claim arising out of or relating to Customer’s use of/and or access to the telephone line provided by Conslines. Customer specifically acknowledges that Conslines shall not be liable to customer for losses, if any, incurred as a result of fraudulent or unauthorized misuse of Conslines


No right, title or interest of intellectual property or other proprietary rights in and to Conslines and/or its products or services made available under this agreement is transferred to the Customer here under. Conslines and its third party licensors retain all right, title and interests, including, without limitation, all copyright, trade secrets, intellectual property and other proprietary and/ or any other service provided under this agreement.


Conslines may in some cases be forced to change these terms of use without notice and may be amended from time to time. It is the subscriber(s) responsibility to review the terms clearly posted on the company website to be aware of any changes made. No claim for failure to know these terms will be acceptable in any way, shape, or form. By activating your account we understand that you have read and accepted the terms and conditions of this contract.


Neither party shall have any liability to the other or to third parties for any failure or delay in performing any obligation under this agreement due to circumstances beyond its reasonable control including without limitation acts of god or nature, actions of the government, fires, floods, strikes, civil disturbances or terrorism, or power, communications, satellite or network failures.


If any provision of this agreement is held to be unenforceable, in whole or in part, such holding will not affect the validity of the other provisions of this agreement, unless Conslines in good faith deems the unenforceable provision to be essential, in which case Conslines will have the right to terminate this agreement in accordance with the terms of cancellation.


Customer acknowledges that some third party licensor (Providers) are third party beneficiaries to this agreement, and there are no other third party beneficiaries.


Violations of system or network security are prohibited and may result in criminal and civil liability. Conslines may investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following:
*Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
*Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
*Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.
Forging of any packet header or any part of the header or in any part of the header information in e-mail or a newsgroup posting.

Violators of the policy are responsible, without limitations, for the cost of labor to clean up and correct any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by Conslines. Such labor is categorized as emergency security breach recovery and is currently charged at $250 USD per hour required.